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REFUND & CANCELLATION POLICY

Last Updated: 22 January 2026

This Refund & Cancellation Policy applies to services provided by Maxiple, including laptop, computer and MacBook repair services, AMC (Annual Maintenance Contract) services, and IT support solutions.

Service Cancellation

Customers may request cancellation of a service before the repair or service work has started. Cancellation requests must be communicated clearly through call or message.

Refund Eligibility

Refunds may be considered only if:

  • The repair or service work has not been initiated

  • AMC service has not been activated or started

  • Advance payment was made and cancellation is approved

Refund approval is subject to internal verification by Maxiple.

Non-Refundable Cases

Refunds will not be provided in the following cases:

  • Repair or service work has already started

  • Diagnostic charges have been applied

  • Emergency, express or customized services

  • AMC services that are already active or partially used

  • Issues arising due to customer-provided incorrect information

Refund Process & Timeline

  • Approved refunds will be processed through the original payment method

  • Refunds are typically completed within 7–10 business days

  • Processing time may vary depending on the payment provider

Service Delays & Denial

Maxiple reserves the right to delay or deny services in cases of non-payment, incomplete information, or misuse of services.

Policy Changes

Maxiple reserves the right to modify this Refund & Cancellation Policy at any time. Updated policies will be published on this page.

Contact Information

For refund or cancellation-related queries, please contact:

Mobile: 8882841303